Privacy Policy

Thank you for using AimyGuitar services! This Privacy Policy explains the personal data that AimyGuitar Ltd. ("AimyGuitar", "we" or "our") collects about you, how we use your personal data, and the choices available to you regarding your personal data. Your trust is important to us, and we recognize the significance of personal information to you.

This Policy applies to AimyGuitar products and services. It should be specifically noted that this Policy does not apply to services provided to you by third parties, such as third-party websites, clients, or programs linked through our website. Personal information you provide to third-party service providers is also not governed by this Policy.

1. What Information We Collect About You

We collect your information based on the principles of legality, fairness, and necessity. When providing you with specific services, we will explicitly inform you of the information to be collected and its purpose to fulfill your specific service requests. Depending on the services you select, we may collect one or more of the following types of information in the circumstances set out below:

Usage and Analytics Data

To help us understand the performance of our products, we use mobile analytics software such as Umeng Analytics SDK. We may record relevant information, including your usage frequency, crash data, overall usage metrics, and performance data. We do not associate information stored in the analytics software with any of your personal information.

Device Information

When you download or use our products, we may access information related to your mobile device, such as hardware model, IMEI number or other unique device identifiers, MAC address, IP address, operating system version, and device settings used to access the services. When you use our product services, we automatically receive and record information on your browser and computer, including your IP address, browser type, language preference, date and time of access, hardware and software characteristics, and records of web pages you visit.

Location Information

When you use our product services, we may access location-related information about you, such as GPS signals from your device or nearby WLAN access points, cell tower information, country code, city code, mobile network code, cell ID, latitude and longitude data, and language settings.

Non-Identifiable Information

It should be particularly noted that individual device information and service log information are non-identifiable information that cannot be used to identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in conjunction with personal information, such non-personal information will be deemed personal information when combined. Unless authorized by you or required by applicable laws and regulations, we will anonymize and de-identify such information.

Other Collected Information

In addition, we may collect other information, such as your responses to questionnaires you participate in, and information you provide when interacting with us. To enhance the security of your use of our products and services, protect your or the public's personal and property safety from infringement, we may use or integrate your device interaction information, network log information, and information shared with us with your authorization or in accordance with the law.

Exceptions to Authorization Requirements

You fully understand and agree that we are not required to obtain your authorization for the collection and use of your personal information in the following circumstances:

  • Matters related to national security and national defense security;
  • Matters related to public security, public health, and major public interests;
  • Matters related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and enforcement of judgments;
  • Situations where it is necessary to protect your or another person's vital legitimate rights and interests (such as life and property) but obtaining the individual's consent is impracticable;
  • Personal information that you have voluntarily disclosed to the public;
  • Collection of personal information from legally publicly disclosed information, such as legitimate news reports and government information disclosure channels;
  • Information necessary for the conclusion and performance of relevant agreements or other written documents with you;
  • Information necessary for maintaining the safe and stable operation of the technical systems where we store and process your personal information;
  • Information necessary for legitimate news reporting purposes;
  • Information necessary for academic research institutions to conduct statistical or academic research in the public interest (with de-identification);
  • Other circumstances specified by applicable laws and regulations.

2. How We Use Your Information

We will update your personal data; store or destroy it securely; minimize the collection and retention of data necessary to provide you with services; protect personal information from unauthorized disclosure, misuse, access, and disclosure; and adopt appropriate technical measures to safeguard the security of your personal information.

We use your information for the following purposes:

  • To provide the services you request as stated when we collect the information;
  • To share your contact information with our branches worldwide for internal management and back-office support;
  • To maintain the integrity and security of the technical systems where we store and process your personal information;
  • To perform or enforce our agreements or contracts with you;
  • To detect and investigate information leaks, illegal activities, and fraudulent behavior;
  • To contact you to resolve issues;
  • Other purposes with your permission.

It should be particularly noted that the above uses cover the main ways we use your information. We may from time to time provide users with more diversified services by updating the pages of our website. When we intend to use this information for purposes not stated in this Policy, we will seek your consent again by updating this Policy.

3. How We Share Your Information

We will not share your personal information with any companies, organizations, or individuals outside AimyGuitar except in the following cases:

Statutory Sharing

We may share your personal information externally in accordance with the requirements of applicable laws and regulations, the needs of litigation and dispute resolution, or the lawful requests of administrative and judicial authorities.

Sharing with Explicit Consent

We will share your personal information with other parties after obtaining your explicit consent.

Sharing with Affiliated Companies

To facilitate us in providing you with services and protecting the personal and property safety of the public from infringement, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share the necessary personal information and be bound by the purposes stated in this Policy.

Sharing with Authorized Partners

We may engage authorized partners to provide certain services or perform functions on our behalf. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this Policy. Authorized partners may only access the information necessary to perform their duties and may not use such information for any other purposes.

Transfer of Personal Information

We will not transfer your personal information to any companies, organizations, or individuals except in the following cases:

  • Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;
  • Transfer in the event of merger, acquisition, or bankruptcy liquidation: In the event of merger, acquisition, bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy.

4. How We Store Your Information

Unless otherwise required by law, we will retain your information for the following periods:

  • We will continue to retain your information for as long as you use AimyGuitar services;
  • When you stop using AimyGuitar services, we will cease using your personal information and delete it within a certain period;
  • After your personal information has been anonymized and de-identified, it will form usable circulation data, and we may store and use such data without obtaining your consent.

5. Protection of Personal Information

With a focus on information security, we make every effort to protect your personal information by implementing reasonable technical and management measures to the maximum extent possible. To ensure information security, your personal information will be encrypted or anonymized where reasonably required by applicable laws and regulations, or processed using industry-standard technical means.

The Company has established a comprehensive information security supervision mechanism, including strict authorization requirements for the use, access, and sharing of data. Despite the adoption of the above reasonable and effective measures and compliance with standards required by applicable laws and regulations, please understand that due to technical limitations and potential malicious activities, it is not always possible to ensure 100% security of information in the internet industry.

You acknowledge and understand that unexpected and uncontrollable information security incidents may occur during your use of the Company's applications. We also recommend that you take active measures to protect the security of your personal information, such as using complex passwords, changing passwords regularly, and not disclosing personal information to third parties.

On the basis of the above reasonable and effective measures, we have further established an information security incident response plan to ensure that emergency response plans are activated in the event of an information security incident, and efforts are made to prevent the expansion of the impact and consequences of such incidents.

6. How We Protect Your Information

We have adopted industry-standard, reasonable, and feasible security protection measures to protect your information against unauthorized access, public disclosure, use, modification, damage, or loss. For example, data exchanged between your browser and our servers is protected by SSL encryption; we also use encryption technology to enhance the security of personal information; we employ trusted protection mechanisms to prevent malicious attacks on personal information.

The internet is not an absolutely secure environment. When using the products or services of this website, we strongly recommend that you do not send your information through communication methods other than those recommended by this website. You may contact and share content with others through our services.

In the unfortunate event of a personal information security incident, we will notify you in accordance with the requirements of applicable laws and regulations, including: the basic details and potential impact of the security incident, the disposal measures we have taken or will take, recommendations for you to prevent and mitigate risks, and remedial measures for you. We will notify you of relevant details of the incident via email, letter, telephone, push notification, or other means.

7. Your Rights

Your personal information is fully owned by you. The Company fully protects your right to personally manage the personal information you submit to the Company. You may modify your personal information in this application at any time. When modifying your personal information, you shall comply with the requirements of national laws and regulations.

During your use of the Company's application, we will explicitly disclose the necessary permissions to be requested and inform you of the full content of this Privacy Policy. These permissions will not be enabled without your authorization. Meanwhile, you may also disable these permissions in your device's operating system.

Please note that necessary permissions will affect the core functionality of the application. If you refuse to authorize necessary permissions or disable necessary authorizations in your device's operating system, your use of the application may be affected.

We provide a complete account cancellation function. To prevent account theft, we need to verify your account ownership, and you will be required to provide certain supporting documents, such as personal information, account status, and historical records. Please note that account deletion is an irreversible process. After you cancel your account, we will delete your relevant information or anonymize it, unless otherwise required by applicable laws and regulations.

8. Our Children’s Policy

Our platform is not intended for use by children (individuals under the age of 13, as required by applicable laws). We do not knowingly collect or solicit any personal data from children, nor do we serve interest-based advertisements to children, nor do we knowingly allow children to register or use the platform.

Children should not use our platform and should not send us any personal data about themselves at any time. If we become aware that we have inadvertently collected personal data from a child, we will take reasonable measures to delete such information from our records immediately. If you believe that we may have information about a child, please contact us at the following email address: support@aimy-guitar.com

9. Revision and Notification of This Privacy Policy

To keep pace with business and technological developments and provide better services, we may revise this Privacy Policy from time to time. Once the revised Privacy Policy is released, it will completely replace all previous versions. Please check the relevant content regularly. No further notice will be provided.